At KartBox, refunds are processed only after successful verification and approval in accordance with our Return Policy.
1. Refund Eligibility
Refunds will be initiated only in the following cases:
Returned product is received and approved after inspection
Damaged or defective product is verified by our team
Wrong product has been delivered
Approved re-run or printing defect cases
Refunds will not be issued without proper verification.
2. Refund Processing Time
Refund approval: 3–4 working days after verification
Refund credit: 10–15 working days after approval
Bank or payment gateway processing time may vary depending on the provider
3. Refund Method
Online payments will be refunded to the original payment method used at the time of purchase
4. Non-Refundable Situations
Refunds are not applicable in the following situations:
Change of mind after purchase
Incorrect size selection by the customer
Minor color variations due to screen or display differences
Customized or personalized products, unless there is a verified manufacturing defect
5. Important Notes
Refunds will be processed only after the returned product passes quality inspection.
If the returned item does not meet our return conditions, the refund request may be rejected.
Shipping charges, if applicable, are non-refundable unless the error occurred on the part of KartBox.
6. Contact Information
For refund-related queries, please contact:
Phone: +91 6302826164