Refund and Returns Policy

Effective Date: July 30, 2026

Welcome to KartBox.in. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About KartBox.in

KartBox.in is an online store offering ready-made devotional wall art, spiritual décor, framed religious artwork, and related home décor products inspired by various faiths and traditions.

2. Eligibility

You must be at least 18 years old or use this website under the supervision of a parent or legal guardian.

3. Product Information

We make every effort to display our devotional wall art accurately. However:

• Product colors may vary slightly due to screen settings and lighting.
• Product dimensions may have minor manufacturing tolerances.
• Frames, wood grains, textures, and finishes may naturally vary.
• Images shown are for illustration purposes and may differ slightly from the delivered product.

These variations are not considered defects.

4. Religious Artwork

Our products are created for decorative and devotional purposes.

KartBox.in respects all religions and beliefs. Any names, symbols, artwork, or religious representations displayed on our website are intended solely for artistic, decorative, and devotional use.

Customers are expected to use and display purchased products respectfully and in accordance with their own beliefs and traditions.

5. Pricing

• All prices are in Indian Rupees (₹).
• Applicable taxes are included unless otherwise mentioned.
• Shipping charges, if applicable, are displayed during checkout.
• Prices may change without prior notice.

6. Orders

Orders are accepted subject to stock availability.

We reserve the right to cancel or refuse any order due to:

• Incorrect pricing
• Product unavailability
• Suspected fraudulent activity
• Incorrect customer information
• Technical errors

If payment has already been received, the amount will be refunded through the original payment method.

7. Payments

Payments are processed through secure payment gateway providers.

KartBox.in does not store complete card details, UPI PINs, CVV numbers, or internet banking credentials.

8. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location and courier services.

KartBox.in is not responsible for delays caused by:

• Courier partners
• Weather conditions
• Natural disasters
• Public holidays
• Government restrictions
• Other events beyond our reasonable control

9. Returns & Replacements

Ready-made products may be returned within 1 day of delivery.

Returns will only be accepted if:

• The product is unused.
• The product is in its original packaging.
• The product is not damaged by the customer.

If you receive:

• a damaged product,
• a defective product, or
• the wrong product,

please contact us within 24 hours of delivery with photographs and your order details.

Approved requests will receive a replacement or refund, as applicable.

10. Order Cancellation

Orders may be cancelled before dispatch.

Orders that have already been shipped cannot be cancelled.

11. Intellectual Property

All website content, including:

• Product photographs
• Devotional artwork
• Logos
• Graphics
• Text
• Icons
• Designs
• Product descriptions

is the intellectual property of KartBox.in or its respective licensors.

No content may be copied, reproduced, modified, distributed, or used commercially without prior written permission.

12. Customer Responsibilities

Customers agree to:

• Provide accurate delivery information.
• Use the website lawfully.
• Not misuse or attempt to damage the website.
• Not copy or reproduce our devotional artwork without authorization.

13. Limitation of Liability

KartBox.in shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products, except where required under applicable law.

14. Privacy

Your use of KartBox.in is also governed by our Privacy Policy.

15. Force Majeure

KartBox.in shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, pandemics, transportation disruptions, strikes, government actions, internet failures, or similar events.

16. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Kakinada, Andhra Pradesh.

17. Contact Us

For any questions regarding these Terms & Conditions, please contact:

KartBox.in

Kakinada, Andhra Pradesh, India

Email: support@kartbox.in

Phone: +91 6302826164

Website: https://kartbox.in

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Last Updated: July 30, 2026